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A Leader's Emotional Maturity Supports Collaboration

Case Study: Developing Leadership Skills for a Pharmaceutical Research Team Leader





Sarah is the leader of a pharmaceutical research team tasked with developing a new drug treatment. Although she has extensive experience in the field, she has been struggling to effectively manage her team, coordinate their efforts, and maintain productivity, resulting in delays in the project's progress. A review of her leadership skills reveals a lack of empathy, ineffective load management, and inadequate recreation and vulnerability practices.

Challenge: To develop Sarah's leadership skills in empathy, load management, recreation, and vulnerability using the Advance Leadership Model (ALM).


ALM Solution

Reflection 1: Self-Correction

To begin the process, we had Sarah engage in self-correction and self-reflection to identify areas of improvement. Through the use of mindfulness and reflection techniques, Sarah was able to identify her areas of weakness, including a lack of empathy, ineffective load management, inadequate recreation, and vulnerability practices. We then helped her develop strategies and action plans to address these gaps.


Reflection 2: Alignment

We worked with Sarah to align her leadership strategies and practices with the organization's vision, mission, and values. This step involved ensuring that Sarah's leadership style promoted collaboration, open communication, and a positive work environment with team members.


Reflection 3: Sustainability

We supported Sarah in developing sustainable leadership practices that prioritize the well-being of her team members and the organization's stakeholders. To this end, we emphasized the importance of load management and recreation practices.




Emotional Maturity

Critical Element 1: Empathy

To develop Sarah's empathy skills, we encouraged her to engage in active listening, which involves listening to understand rather than respond. We also provided her with tools to identify and address team members' concerns and needs proactively. Role-playing and team-building activities were also used to help Sarah understand different perspectives and encourage empathy.


Critical Element 2: Load Management

We worked with Sarah to develop effective load management strategies that prioritize the workload, team members' capacity, and individual team members' strengths. Sarah was encouraged to delegate tasks and responsibilities based on individual team members' strengths, interests, and capabilities, thus maximizing the team's overall productivity.


Critical Element 3: Recreation

To promote recreation practices, Sarah was encouraged to engage in activities that promote relaxation and rejuvenation, such as exercise, hobbies, and spending time with family and friends. She was also given tools to help her prioritize recreation activities and practice work-life balance actively.


Critical Element 4: Vulnerability

We emphasized the importance of vulnerability as a leadership attribute that fosters trust, openness, and authenticity within teams. Sarah was encouraged to show her true self, including her strengths and weaknesses, and communicate with the team honestly and openly. The team was also given tools and training on how to provide feedback to Sarah in a positive, constructive, and supportive manner.


Outcome & Conclusion


Following the implementation of the Advance Leadership Model (ALM), Sarah improved her leadership skills in empathy, load management, recreation, and vulnerability, resulting in increased team productivity, improved relationships with team members, and a positive work environment. Sarah was also able to gain the trust and loyalty of her team members, which promoted collaboration and open communication leading to successful project outcomes.


Leadership skills are critical in promoting effective team management, coordination, and productivity. By applying the ALM strategies, leaders can develop essential leadership skills, including empathy, load management, recreation, and vulnerability. By prioritizing these skills, leaders can promote a positive work environment while achieving results and building strong relationships with their team members and stakeholders.

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